Applicant FAQs - Lrg
Applicant FAQs

Click here for frequently asked questions (FAQs).

If the FAQs do not provide the necessary help, customer support is available 730 a.m. – 4:30 p.m. PST at 888-757-2372 or 661-665-5000, extensions 5453 or 5556.

Background checks

As part of Aera Services’ hiring processes, we conduct full background checks on all candidates for employment through Kroll/HireRight. We may elect to conduct a background check at any stage in the employment process, as well as on multiple applicants for the same position. We do not contact your present employer during completion of the background check. If we conduct a background check on you, it does not guarantee you are the selected candidate. We will notify the selected candidate and send a formal offer letter package.

Recruitment fraud

Reports continue to surface that various individuals are being targeting by recruitment fraud. In an effort to help protect you, we have posted important information aimed at reducing the occurrence of recruitment fraud.

Beware recruitment fraud